Return Policy - DecorCart
Welcome to DecorCart! We want you to love every item you purchase from us. If you are not entirely satisfied with your purchase, we're here to help. Please review our creative and customer-friendly return policy below:
30-Day Happiness Guarantee: We offer a hassle-free 30-day return policy, starting from the date you receive your order. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also have the receipt or proof of purchase.
How to Initiate a Return: To initiate a return, please send an email to decorcart.info@gmail.com with your order number and the reason for your return. Our friendly customer support team will guide you through the process.
Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges: If you need to exchange an item, please contact us at decorcart.info@gmail.com. We will guide you through the exchange process and ensure you receive the item you love.
Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately at decorcart.info@gmail.com. We will arrange for a replacement or provide a full refund, including shipping costs.
Contact Us: If you have any questions about our return policy, please contact us at decorcart.info@gmail.com. We're here to assist you and make your shopping experience with DecorCart enjoyable.
Thank you for shopping with DecorCart! Your satisfaction is our priority, and we appreciate your trust in our products.